About

Built from the inside of the industry.

RepairOps exists because most marketing for repair shops is built by people who've never been in one.

Matt, Founder of RepairOps
Matt · Founder, RepairOps

A note from Matt.

I started in repair before I started in marketing.

Multi-location repair shops. Real ones. The kind where you scrape back glass, refurbish MacBooks, debate whether to charge $40 for a charging port lint cleaning, and watch your shop lose customers to the next shop because nobody answered the phone at 6:47pm on a Tuesday.

I spent millions in ad spend growing those businesses. I learned what works for repair shops — and just as importantly, what doesn't. The keywords nobody else bids on. The follow-up sequences that convert. The reason most "small business marketing" advice falls apart the moment you apply it to a repair shop.

Then I opened a marketing agency. Worked with hundreds of repair shops. Saw the same problems over and over: agencies charging $1,500–$2,000 a month and delivering generic campaigns that didn't understand the industry. Owners burned, skeptical, and ROI-blind.

RepairOps is the answer to that. It's the platform I wish I'd had as an operator — built from the agency, with the operator's discipline. AI-powered execution layered on top of expert human management, packaged at a price that makes sense for a repair shop's economics.

— Matt
Founder, RepairOps
The arc
Early career
The shop

Multi-location repair operator

Built and ran real repair businesses. Scraped back glass. Refurbished MacBooks. Learned exactly how customers find, choose, and return to a repair shop.

Growth phase
The spend

Millions in ad spend

Spent millions scaling those businesses through paid search, local SEO, and every channel that moved the needle. Built a playbook specific to repair shop economics.

Pre-RepairOps
The agency

Marketing agency for repair shops

Opened a marketing agency serving hundreds of repair shops. Saw the same pattern repeat: generic agencies, burned owners, no ROI visibility.

Now
The platform

RepairOps

AI-powered execution layered on expert human management. Packaged at a price that makes sense for repair shop economics. Built only for this industry.

— Who we serve

Repair shops. Only.

We made a deliberate choice to stay narrow. The deeper our specialization, the better our results — for you and for everyone else on the platform.

Cell phone repair shops
Computer repair shops
Electronics repair shops
Trade-in & refurbishment shops
Single-location operators
Multi-location operators

We do not work with auto repair, diesel, or other verticals. Different buyer, different competitive landscape — we stay focused on what we do best.

— Our mission

To turn marketing into new repair jobs — predictably, transparently, at a price that makes sense.

No vanity metrics. No "we made some optimizations." No bloated retainers. Just measurable lift in calls, walk-ins, and booked repair work — backed by a team that actually understands your business.

Talk to us.

Book a free 30-minute Growth Audit. No pitch deck, no pressure. Just a real conversation about your shop and what would actually move the needle.

Get Your Free Growth Audit →